Privacy Policy

Return policy

Due to the nature of New Life natural vegetation cell food products, all sales are final. If you have any questions before ordering, please call our office.

Shipping Policy

Turnaround
all orders are shipped within 3 to 7 working days Monday – Friday 9:30am – 5:30pm.

Carriers

We use the following carriers to deliver our orders:
GWS Worldwide Express Ltd
DHL Express

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

the rate charged for the shipping of your order is based on the weight of your products, and your location. Information for international orders will be assessed an import fee by your local customer agency. New life natural vegetation cell food has no control over these fees.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information

Do We Collect? We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information


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